1-866-888-8586; 416-449-2166 Ext:2tss@alpha-it.ca

Technical support for GlobeMed EMR software

Technical support for our GlobeMed EMR actually begins before you purchase the software. That’s because our account managers start off each customer relationship by thoroughly understanding your practice and observing your workflow. Only then do we configure the software so it enables, not hinders, your established clinical routine.

At the time of installation, we support your office staff in migrating your patient and clinical data to our platform, and thoroughly train you and your team so everyone quickly experiences the benefits of this new tool.

Finally, our support technicians are there for you around-the-clock when you have questions – or suggestions – as you continue to work with GlobeMed.

How to reach us

Our in-house Technical Support Team is available
Monday to Friday, 9 a.m. to 5 p.m.
Outside of regular business hours, one of 24/7 our on-call Tech Support team members will return your call within minutes.

Phone our Technical Support team, or contact us by email
(416) 449-2166, press 2
Toll-free: (866) 888-8586
After hours: (416) 706-2166

Contact Us

Thank you for reaching out to us via an email. We will get back to you, asap. If you have any immediate questions, please call us at 416-449-2166, Option 2